Downloading and installing new apps on an iPhone is supposed to be done in just a few screen gestures or taps. Nonetheless, there are some factors that can make this simple process more complicated or even impossible to be completed. Highlighted below are a few handy tweaks that are used to deal with a similar issue on the new iPhone 11 Pro Max that cannot download or install new apps after the iOS 13.2.3 update implementation. Read on to find out why this happens and how to deal with this problem.
If it’s not the network or Apple server, something from within your iPhone system must be preventing your device from downloading or installing new apps. Considering that the onset of the problem was after the new iOS update, chances are that the update contains a certain bug that ruined the App Store functions, particularly apps downloading and installation. To eliminate these along with other software-related triggers, performing the following methods can help.
Like other apps, the App Store can also become a bit shaky after installing firmware updates. This is usually what happens if you’ve left the app open or running in the background while updating your iPhone software. To fix the app, you will need to force close and then restart it. So here’s what you should do then:
After quitting the App Store and other running apps, soft reset or restart your iPhone to clear cache and to refresh system functions. Here’s how:
When your iPhone is finished rebooting, retry downloading the app from the App Store and see if the problem is gone. If the download still failed, try to pause it and then resume app download with these steps:
Note: Not all apps support pause, resume, and cancel download options though. Thus, you may not be able to see these options with your app.
If that doesn’t work either, then you can go ahead and try other options to rule out other factors.
Insufficient storage is also another factor to consider when facing app download and installation issues. While new iPhones are designed with higher storage capacity, the storage space they have isn’t limited. Thus, your device would eventually run out of storage space after adding a certain number of contents. To eliminate insufficient storage from the underlying cause, follow these steps to check and manage your iPhone storage and free up some space, if needed:
View the available storage information and how much storage is utilized by each of your application.
If the available storage space is lower than a gigabyte, that’s an indication that you need to free up some space as your iPhone is already running low on storage.
Network connectivity issues on the phone from slow to unstable internet connection or no internet connection at all can also be the main reason why App Store downloads would fail. To make sure this isn’t halting your iPhone from downloading and installing new apps from the recent iOS update, refer to the following methods to refresh your iPhone’s internet connection. First is refreshing the internet connection through Wi-Fi toggle. Here’s how it’s done:
Alternatively, you can use the Airplane Mode trick to simultaneously disable your phone’s wireless functions and then re-enable them at once.
Reconnect your iPhone to the Wi-Fi network and wait for it to get back online.
Deleting the Wi-Fi network then adding it back is also another option to consider. This is likely what’s needed if the problem is attributed to a corrupted Wi-Fi network in use.
Aside from reconnecting to your Wi-Fi network, you can also try switching to a different Wi-Fi network saved on your iPhone.
When enabled, restrictions can also hinder access to App Store services. If this happens, you won’t be able to download, update or install new apps. That said, care to check and manage your phone’s screen time and make sure that iTunes & App store downloads and purchases are allowed. Here’s how to access and manage this feature on your iphone 11 Pro Max:
After making all necessary restriction settings, restart your iPhone to save the changes and to refresh its memory. Then retry downloading and installing new apps via App Store to see if the problem is gone.
When the new system was installed, it’s possible that your previous login sessions have been nullified. As a result, your App Store downloads and purchases must be re-authenticated. This therefore means the need for you to sign out and sign back into your App Store account. And here’s how you do it:
Give your iPhone another restart after signing back into your App Store account and then retry downloading and installing apps to see if that’s already successful.
Restoring the default system settings and values can also be the key to resolving the issue if incorrect or invalid system settings are to blame. Some updates would override your current system settings depending on how they’re programmed. When this happens, there’s a tendency that some of your customized options would end up having conflict with the recent system overrides and thereby results in some errors. To clear this out, you can try resetting all settings to erase all your current system settings and then restore the default values. This reset does not affect any saved data on the iPhone’s internal storage so there’s no need to worry of losing critical files. All you have to do is follow these steps:
When the reset is finished, your phone restarts on its own and then loads up the default system values. This means the need for you to re-enable necessary features so you can use them again on your phone.
Meanwhile, some other iPhone owners who have encountered relevant problems after updating to iOS 13.2.3 were able to find a temporary solution by changing the date to one year ahead. While this may sound a bit bizarre, it wouldn’t hurt if you’d give it a try and then see if that will work wonders for you as well. Here’s how:
After making all these changes, open the App Store again and retry updating or installing new apps.
Don’t forget to modify the date and settings back to the present value or simply re-enable the option to Set Automatically.
Common software issues and minor post update errors that adversely affect system services including App Store downloads are usually remedied by the above solutions unless the recent firmware update contained complex system bug. To deal with stubborn post-update bugs, a dedicated fix patch from Apple is needed. Hence, it’s also imperative to escalate the problem to Apple’s App Store support so that they can look into it and make some further assessments on their end. You can also make direct verification request about the current status of the App Store server through their real-time servers status system.