One of the most reliable platforms for online movie and TV streaming is Netflix. It is a popular, subscription-based video streaming service among Android and iOS device users. And now, Netflix is globally known as an online entertainment giant. The main requirements for using Netflix is a valid/registered Netflix account and a stable and fast internet connection on your device. Nonetheless, you would still be able to stream Netflix videos offline considering that you already have downloaded the video file you’d like to watch offline. Most importantly, Netflix must be supported in your current region. In case you’re having trouble using Netflix app on your new iPhone, I have lined up a few handy tweaks below for you to try on. Read on to find what to do if your iPhone 11 Pro Netflix app is not working.
Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iPhone is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed. In the case where you’d prefer to get direct assistance from us, simply fill up our iOS issues questionnaire and hit submit to contact us.
Before you begin troubleshooting your device, make sure that the network settings on your phone are set to automatic. If you are using proxy servers, VPNs or other software that might route your internet traffic outside of your current region or change your IP address, disable them first. If you don’t know how to do so, contact your internet service provider and ask more help in re-configuring any proxy, VPN or unblocker software on your phone. Any proxy or VPN use will hinder you from streaming Netflix videos, thus it has to be disabled if needed. Otherwise, try any of these subsequent methods to eliminate software-related factors that might have prevented Netflix app from working on your iphone 11 Pro Max.
A quick fix that’s been proven to resolve various types or Netflix app problems is an app reset. Doing so will refresh any outdated Netflix information saved on your device and thereby eliminates any associated flaws. Resetting the application will also delete any downloaded titles to your phone. And here’s how it’s done:
Once you’re on the Home screen, continue with these steps to force close Netflix and other background apps on your iPhone 11 Pro Max:
Repeat the same steps to end all other background apps on your device. Doing so can help prevent any of these apps from interfering with Netflix the next time you launch the app.
To eliminate random system errors that might have prevented Netflix from working properly on your device, try to reboot your phone. This will also dump all junk files and temporary data from your phone’s memory and system cache. Just follow these steps to soft reset or reboot your iPhone 11 Pro Max:
Wait for your phone to finish rebooting and then retry launching Netflix app to see if it’s already working.
400;”>Internet connectivity issues on your phone can also cause problems if you’re using Netflix app for online video streaming. To eliminate random internet problems, refreshing your phone’s wireless feature can help. You can do so by toggling the Wi-Fi switch on your phone off and on. Here’s how:
Another way to restart and refresh wireless internet connection on your iPhone is through the Airplane Mode toggle. This trick has been proven by many owners of previous iPhones to work wonders when dealing with various types of Wi-Fi problems. If you wish to try it, then here’s how it’s done:
To eliminate corrupt network from the underlying cause, you can also try forgetting the Wi-Fi network from your iPhone and then add it back. Here’s how it’s done:
The selected network will then be deleted and your iPhone gets disconnected. When this happens, disable or turn off the Wi-Fi switch then give your phone another restart. As soon as your phone is finished rebooting, head back to Settings-> Wi-Fi menu then toggle the switch to turn the feature ON. Wait for the list of Wi-Fi networks to populate then select your preferred Wi-Fi network to use and join.
If you’ve set up a different network on your iPhone and that network is still saved, then you can try switching to other networks instead.
Installing the latest update for the app can also be the key to resolving the issue if in-app bugs and malware are the triggers. If your iPhone’s internet connection is working fine and the battery is sufficient, try checking for any pending app updates to download and install via App Store. Just follow these steps to get started:
When all apps are finished updating, reboot your iPhone to apply the recent software changes.
Another possible reason as to why certain apps won’t work as intended on your device is because of your iPhone’s restriction feature. This privacy feature can halt certain apps and services, when enabled. To rule this out, follow these steps and try to disable the feature temporarily to see if that fixes the problem with the Netflix app:
If Netflix is able to work properly with restrictions turned off, you need to re-configure your phone’s restrictions settings to set exceptions and include Netflix among the allowed applications.
The app might have been totally corrupted and therefore it’s no longer working. If this happens to your Netflix app, deleting and reinstalling the application would be necessary. Here’s how it’s done:
After uninstalling Netflix and other erratic apps from your device, reboot your iPhone and then launch the App Store to search for then download and install the latest version of Netflix app for your iPhone 11 Pro Max.
Netflix problems that could not be remedied by the above procedures are usually tagged among major app issues inflicted by complex in-app errors. To deal with these types of errors, more advanced procedures are usually needed. At this point, you can escalate the problem to the Netflix support team for further assistance. It is also possible that the problem isn’t with the Netflix app on your iPhone 11 Pro Max, but rather from within the main Netflix server. Be sure to relay any error codes or warning message you see when trying to use Netflix app on your device. This information usually serves as clues that will help determine the main cause and possible solution. If this happens to be a problem with the main Netflix server, then there’s not much can be done on your end but to wait until the software engineers have fixed the problem.
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