Ever been playing your PlayStation® 4 when a flashing blue light appeared on your console? It’s known as the “blue light of death,» and it’ll either be accompanied by a message on your screen that says “Weak or No Signal» or your screen will go black. But don’t panic—we’ll help you fix it.
Here at Asurion, we help people fix their tech every day. From a PS4 controller that won’t stay on to an iPad® that won’t connect to Wi-Fi, we’ll get the devices you love back up and running fast. Here’s how to fix the blue light of death on a PS4™.
The blue light of death is a common issue that PS4 users may experience. It usually means you have a software issue or a faulty power or HDMI cable.
Here are a few different ways to fix it.
Try this restart method, which discharges electricity from the PS4’s power supply and can reverse the blue screen of death.
Keep your head in the game. We’ll handle the repairs.
If your console breaks down, our experts have your back. Make an appointment at your nearest store now.
If a software problem is the issue, restarting your PS4 in Safe Mode may fix it.
The blue light of death could mean that your power or HDMI cables are damaged or faulty. Here’s how to find out if that’s the problem.
If you’ve tried everything else to repair your PlayStation with no success, your last resort should be resetting your PS4 to factory settings. This will delete all the saved data on your console, so be sure to back up your information first. For detailed steps on backing up your PS4 and running a factory reset, check out our guide.
If you see a blinking blue light on the PS4 controller, don’t worry. It means the controller is trying to pair itself with the console and has nothing to do with the dreaded blue light of death.
The Asurion Home+ protection plan offers peace of mind for all of your eligible home tech, including your favorite gaming systems, for less than $1 per day. From graphical glitches to faulty drives, we cover your video game console and original controller from the unexpected breakdown—no matter where or when you purchased it. Learn more at asurion.com/homeplus.
*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*
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