Whether you’re trying to stream your favorite show or participate in a virtual meeting, there’s never a convenient time for your laptop’s speakers to stop working. But we can show you a few easy ways to get the sound back up and running on your MacBook Pro®.
At Asurion, we help people fix their tech every day. From unlocking an iPhone® without the passcode to fixing five common Amazon Fire® issues, we’ll help you keep the devices you rely on most running smoothly. Here are steps our experts recommend you take when the sound on your Mac® isn’t working.
Sometimes an error with the headphone jack can cause the laptop to respond as though a headset is plugged in even when it’s not, meaning no sound will come through the speakers. Try plugging in your headphones, then unplugging them to see if that corrects the issue.
Sometimes MacBook Pro speakers stop working because there’s something in the headphone port. Inspect the port for dust and other tiny debris, and remove it to see if that’s the problem.
You can’t work when your laptop doesn’t want to
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Restarting your laptop can fix all kinds of issues, including the sound. Just click on the Apple® logo in the top-left corner, then select Restart.
Make sure an app you’re using isn’t the reason your speakers aren’t working. Try playing sound through another app to see if your issue is actually with a certain app or its settings.
Take a look at your sound settings. First remove all external audio devices, like wireless earphones and external speakers. Then follow these steps to check and adjust your settings:
Software issues can cause all sorts of problems, so make sure your computer is running the latest version of macOS®. Open System Preferences, then select Software Update. If there’s an available update, click Update Now.
Protect your laptop and all of your other favorite home tech with Asurion Home+. For less than $1/day, you’ll get fast repairs for your laptop from trusted experts whenever you need them—no matter where you bought it or the brand. To learn more about laptop protection plans, visit asurion.com/homeplus.
*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*
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